Client Service Specialist

As a Client Service Specialist, you will work with the entire team to coordinate all client service activities with a focus on delivering the ultimate client experience. This position performs both teller and client service functions and is critical to building client advocacy and ensuring continued profitability of the banking center through organic growth and referral opportunities by setting and maintaining high service standards, creating positive client experiences, and fostering a culture of teamwork and collaboration. This individual will be expected to assist the banking center with its growth deposit strategy.. As a Client Service Specialist, you will work with the entire team to coordinate all client service activities with a focus on delivering the ultimate client experience. This position performs both teller and client service functions and is critical to building client advocacy and ensuring continued profitability of the banking center through organic growth and referral opportunities by setting and maintaining high service standards, creating positive client experiences, and fostering a culture of teamwork and collaboration. This individual will be expected to assist the banking center with its growth deposit strategy. Competencies Ability to actively engage in conversations with clients and customers Ability to present oneself as well as the company in a professional manner Knowledge of all deposit, small business, and consumer loan products Excellent verbal and written communication skills Thorough knowledge of industry and regulatory compliance practices Proficient in the use of a personal computer, business software, and banking software Ability to complete tasks with accuracy Ability to multitask, prioritize, and manage time effectively