BBC Seminar Luncheon: Building a Superior Customer Service Culture
Name:
BBC Seminar Luncheon: Building a Superior Customer Service Culture
Date:
October 30, 2018
Time:
11:30 AM - 1:00 PM EDT
Website:
http://manateechamber.com/bbc
Registration:
We're sorry, registration for this event is closed. Please call 941-748-3411 with questions.
Event Description:
Take your customer service to a new level, manage your online reputation, know your legal options with customer disputes and gain valuable tips from our panelists on the following topics:
Customer Service: Going Above and Beyond ~ Gus Sokos, Owner Demetrio's Pizza House
Online Reputation: Responding to Online Customer Comments is Key ~ Nick Choat, Owner Sport Clips Haircuts of Bradenton
Mediation: When a Little Help is Needed to Mediate Disputes ~ Heather Blanton, 12th Judicial Circuit Court Citizen Dispute Settlement Program
Legal Matters: Strategies for preventing and resolving legal issues with customers without ever setting foot in the courtroom. ~ Janelle Esposito, Esq., Esposito Law Group
Customer Service: Going Above and Beyond ~ Gus Sokos, Owner Demetrio's Pizza House
Online Reputation: Responding to Online Customer Comments is Key ~ Nick Choat, Owner Sport Clips Haircuts of Bradenton
Mediation: When a Little Help is Needed to Mediate Disputes ~ Heather Blanton, 12th Judicial Circuit Court Citizen Dispute Settlement Program
Legal Matters: Strategies for preventing and resolving legal issues with customers without ever setting foot in the courtroom. ~ Janelle Esposito, Esq., Esposito Law Group