2016 Let's Exceed Customer Service Expectations
Name:
2016 Let's Exceed Customer Service Expectations
Date:
October 26, 2016
Time:
9:00 AM - 12:00 PM EDT
Registration:
Register Now
Event Description:
Let's Exceed Customer Service Expectations
by Duwayne E. Keller of Dale Carnegie Training
You have far more potential to develop long lasting relationships and future business by managing customer expectations in a realistic way. Customers continue to do business with organizations that deliver on what they promise and that they feel have treated them fairly.
Let's give your customers the WOW experience!
Join us to learn how to:
- Understand what customers really want.
- Overcome customer dissatisfaction.
- Prevent client defection and resolve complaints.
- Maximize add-on and cross-sell opportunities.
- Partner across functions to exceed customer expectations.
- Increase customer retention.
by Duwayne E. Keller of Dale Carnegie Training
You have far more potential to develop long lasting relationships and future business by managing customer expectations in a realistic way. Customers continue to do business with organizations that deliver on what they promise and that they feel have treated them fairly.
Let's give your customers the WOW experience!
Join us to learn how to:
- Understand what customers really want.
- Overcome customer dissatisfaction.
- Prevent client defection and resolve complaints.
- Maximize add-on and cross-sell opportunities.
- Partner across functions to exceed customer expectations.
- Increase customer retention.
Event Sponsors:
